i3 Commerce Technology’ Service Enables Better Business Practices

In our Merchant of the Month series, we highlight a few of the merchants who enjoy processing through i3 Commerce Technology so much, they want to share their experience with others.

This month, we spoke with Toni Gill, partner and director of operations of FireCraft Safety Products.

Merchant: FireCraft Safety Products

Industry: Supplier to Firefighters and First Responders

Location: Columbus, OH

Customer Since: 2011

i3 Commerce Technology Payment Processing Advisor: George Gugle

What Initially Drew You to i3 Commerce Technology?

“For almost 8 years, we have had great success working with i3 Commerce Technology and our Payment Processing Advisor, George Gugle. Since 2011, we haven’t ever considered switching processors because i3 Commerce Technology meets all our needs, and I am confident that we are getting the best value out there.”

What’s Your Favorite Part About Working with i3 Commerce Technology?

“Processing with i3 Commerce Technology has alleviated an incredible amount of work for our team. The service is easy to use, and it takes some of the manual labor out of the accounts receivable process, enabling our employees to concentrate on other areas of the business.

Through i3 Commerce Technology’ service, we can offer discounts to customers who pay via credit card. Customers receive an email with an automated receipt and invoice that is marked as paid. It has streamlined our process, as we no longer need to wait for paper checks or send out manual invoices.

Also, i3 Commerce Technology’ customer service is fantastic. We always receive an immediate response from their team. They are easy to work with and very responsive to our needs.”

Is Your Business Ready to Experience the i3 Commerce Technology Advantage?

Contact us online or call 1-800-621-8931.

Check out i3 Commerce Technology’ newsroom.