Integrating AI to Improve Business

While acceptance of artificial intelligence (AI) in mainstream society is a new phenomenon, it is not a new concept. The modern field of AI came into existence in 1956, but it took decades of work to make significant progress toward developing an AI system and making it a technological reality.

Today, it is commonplace in humans’ daily lives through self-driving cars, digital assistants like Alexa, facial recognition, social media, and so much more! Artificial intelligence has a wide range of uses in business as well. From the mundane to the unbelievable, artificial intelligence is already disrupting virtually every business process in every industry. As AI technologies continue to grow, it is becoming necessary for companies to utilize AI to maintain a competitive edge.

Integrating AI Into Business Operations

Forward-thinking businesses that embrace and implement AI solutions stand to thrive in terms of efficiency, productivity, and customer satisfaction. Businesses hesitating to implement AI risk lagging behind, limiting their growth potential and missing out on AI’s capacity to identify and rectify costly errors within operations. Not to mention the potential of AI within accounts receivable departments. Businesses can ensure timely transactions by automating invoices and facilitating electronic payments. Automated reminders can even be sent to overdue accounts.

The best course of action for businesses looking to implement AI but are not sure where to begin, is to start small with a few use cases throughout the company and then test and see what works best from there. Below are a list of common uses of AI in the B2B realm:

• Machine Learning – used in systems that capture vast amounts of data and can showcase results to help businesses run smarter
• Cybersecurity – used to monitor patterns that can detect a threat
• Customer Relationship Management – Updated and autocorrection of systems to help stay current with customer transactions
• Internet and Data Search – used to identify patterns in consumers’ search behaviors to better target customer needs & wants
• Digital Personal Assistants  – used to help manage emails, calendars and more to streamline processes

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